What to Expect

When you contact our clinic: 

  1. You will be called back within 24 business hours to set up an appointment with one of our highly-skilled therapists.  
  2. We will ask you to arrive a few minutes early for your first appointment, in order to complete some standard information and consent forms.  This will help speed up the intake and assessment process, so that we can address your needs as quickly as possible.  
  3. Your therapist may have some additional questionnaires for you to fill out after your first session, based on your presenting concerns.

Fees

Our fees are charged on an hourly basis, and are set within the guidelines provided by the Ontario Psychological Association.  Our services are tax deductible, but are not covered by OHIP. 

Clients with extended health benefits may be eligible for partial or full reimbursement of service fees, depending on the insurance provider.

Couples Therapy: Both partners are asked to attend the first session, whereas the second and third sessions involve each partner meeting one-on-one with your therapist. This arrangement allows us to gain a clearer understanding of how we can help, and facilitates collaborative goal-setting and treatment planning. All subsequent sessions are generally conducted with both partners present.

Psycho-educational Assessments: Prior to setting up an appointment, a member of our Child & Family Services team will ask you a few brief questions to understand the main concerns you wish to address through an assessment of your child. This will help your Psychologist select the most appropriate tools and measures available to assess your child, and to provide a quote for the assessment.

While we tailor each assessment to the child’s unique needs, the assessment process typically includes the following:

An initial meeting with parents to gain a more thorough understanding of the child’s areas of cognitive, academic, social,

emotional and/or behavioural difficulty — questionnaires are usually provided at this meeting for parents and teachers to complete. 1-2 testing sessions (typically 6-8 hours in total), where the child completes a number of tests selected to answer specific questions you have about your child’s cognitive, academic and socio-emotional functioning. Information may also be gathered from collateral sources, such as teachers and other services providers. A feedback session with parents and child, where we provide a comprehensive assessment report and review diagnoses (if applicable) and recommendations for the child. This session provides an opportunity to discuss strategies for building on your child’s strengths and addressing their areas of difficulty. Specific, practical, individually-tailored recommendations are provided to help parents, teachers and other professionals work with your child in ways that will benefit their emotional health and maximize their likelihood of academic success.